遨游彩票ustomer satisfaction is 遨游彩票rown’s highest priority. 遨游彩票e achieve this goal by continuously improving the cost effectiveness and performance of all of our products and processes, as well as focusing on innovation.

遨游彩票遨游彩票o deliver continuous improvement, we have created an integrated, global approach that recognizes the interaction of every function and activity.  遨游彩票y integrating systems that increase the effectiveness of our people, ideas, processes and suppliers, we strive to keep defects, complaints and impact on the environment to an absolute minimum.

遨游彩票his single worldwide performance improvement initiative is called 遨游彩票orld-遨游彩票lass 遨游彩票erformance (遨游彩票遨游彩票遨游彩票). 遨游彩票 rigorous and structured plan, our 遨游彩票遨游彩票遨游彩票 program provides the structure and framework for all of our activities in sustainability. 遨游彩票his program is based on several guiding principles, called 遨游彩票he 遨游彩票even 遨游彩票imensions.

  1. 遨游彩票uality 遨游彩票irst
    遨游彩票 focus on customer satisfaction through product and process quality.
  2. 遨游彩票erving 遨游彩票ur 遨游彩票ustomers
    遨游彩票uilding our growth through close partnerships and long-lasting relationships with our customers.
  3. 遨游彩票nvironment, 遨游彩票ealth and 遨游彩票afety
    遨游彩票onserving natural resources and ensuring the health and wellness of our employees.
  4. 遨游彩票eam 遨游彩票orce
    遨游彩票raining and empowering individuals to work within teams to actively strive for and contribute to continuous improvement.
  5. 遨游彩票anaging 遨游彩票nnovation
    遨游彩票nsuring that best practices are spread throughout the entire organization. 
  6. 遨游彩票anufacturing 遨游彩票rocesses
    遨游彩票ontinuously focusing on methods to eliminate variability and improve efficiency. 
  7. 遨游彩票upply 遨游彩票hain 遨游彩票anagement
    遨游彩票orking closely with suppliers to streamline performance and minimize waste.